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Mission & Supplier Statement

Mission Statement - Quality Policy


We aim to achieve our mission by working hard to emphasize the following core values:

• We provide and support a company culture that promotes uncompromising quality and product support.
• We comply with all requirements of our Quality Management System as we continually stay committed to ongoing improvements throughout our company. We do this by constantly monitoring, auditing, and looking for improvements in the processes implemented through the use of the ISO 9001:2008 Quality Management System.
• We are committed to providing superior quality heavy duty trucks, parts, and customer service.
• We offer a superior product at a fair competitive price in the marketplace and continually search for ways to bring added value to our customers.
• We empower our employees with knowledge, dedicated management, and compensation packages that promote dedication to customers satisfaction and company success.
• We treat everyone with respect, appreciation, and as we ourselves would want to be treated.
• We build every truck as though it was our very own. Our dedication and commitment to quality is evident in every aspect of our daily business.
• We are proactive and accountable in carrying out our objectives and in complying with all requirements from our customers and other sources.
• We place a high priority on the value of maintaining a positive attitude at all times. We believe that this is more important to the success of our company than all of our employees giftedness, skill and education combined.
• We are a team working together as one in a fiscally responsible way to grow our customer base and to make our company stronger and more profitable with each day.

Supplier Statement


Kustom Cooling strives to develop valuable long term relationships with all of our suppliers. Together we are able to offer industry leading technology, industry leading quality, and "better than OEM" warranty on all of our products. This creates a high value supply chain that focuses on supporting our customers at the highest level possible with the best quality products available in the market today.



Related Product Websites


1. Kustom Harness - www.kustomharness.com Click here to view site
2. Kustom Truck - www.kustomtruck.com Click here to view site
3. Kustom Truck Online Store- www.parts.kustomtruck.com Click here to view site


Kustom Cooling is an ISO 9001:2008 certified Quality Company located at 1084 South 5th Street, Coos Bay, Oregon 97420. Kustom Cooling provides and supports a company culture that promotes uncompromising quality and product support to ensure that we are providing superior quality Cooling Products and customer service to all of our customers. Kustom Cooling strives to achieve this goal by developing long term relationships with quality manufacturers and suppliers that share that share the same vision for quality and support after sale.



ISO Quality Company

ISO 9001:2008 Certified

 

Kustom Cooling, LLC
1084 South 5th Street
Coos Bay, Oregon USA 97420

Phone: 1-541-267-6990
Toll-Free: 1-888-564-8890
www.kustomcooling.com
info@kustomcooling.com